Creating A Positive Tenant-Landlord Relationship
Updated: May 21
The relationship between a tenant and landlord can substantially impact the entire renting experience. While an unpleasant dynamic can cause the lease terms to feel challenging to deal with, a healthy one can mean long-term success for you and your business.
However, a strong, positive landlord-tenant relationship doesn’t just happen naturally; that means both parties will need to put in the effort. In today’s post, you can find some steps landlords can take to foster a healthy tenant dynamic.
Choose Tenants Carefully
With a better understanding of your prospective tenant, you can feel confident about handing over the keys to your property and start with the right trusting mindset because the foundation for a healthy landlord-tenant relationship begins well before a tenant moves in. You can take this first step by conducting a thorough tenant screening to weed out tenants who could be problematic.
Before offering to lease, have a conversation to help you gauge if they’ll be a good fit for you. By choosing the right tenants for your properties, you can set yourself up to avoid future conflicts. Not only this, but vetting tenants carefully can also increase your profit, as you boost your chances of securing long-term renters and a lower vacancy rate.
Make A Good First Impression
Once you’ve found the right candidate, focus on making an excellent first impression to set the tone of the relationship. An easy way to do so is by sending a welcome letter to celebrate the occasion and to help make the moving process easier. This letter will also help them feel invited and closer to you. In this letter, you can share your contact information so they can reach you to answer common questions about the property and more.
Make Communication A Priority
Communication is the foundation for any good relationship, which is no different. You have to make sure to be transparent and keep communication lines open. This means addressing tenant concerns promptly and being available when they need to contact you. When you communicate with your tenants consistently and respond when they reach out, they will be more forthcoming when an issue arises since they can see that you care. For example, a tenant will feel much more comfortable reaching out to you, reporting a small leak before it turns into a major plumbing issue that causes property damage.
Provide Clear Expectations
Setting clear expectations outlined in the lease agreement can reduce the chances of unwanted behavior such as handling rent late, noise complaints, and many more. Outline your policies on rent collection, pets, excessive noise, and the steps you will take in the case of any lease violation. Make sure that your lease clearly outlines the rights and responsibilities of both parties to prevent surprises or possible resentment down the road.
Avoiding surprises helps prevent a lot of potential issues, and if rental leases are broken, you can much more easily resolve disagreements or, if needed, take legal recourse.
Being professional can help build a sense of respect between your tenants and yourself. Conducting yourself professionally is integral to your success, and your renters are much more likely to return the courtesy if they feel the respect and professionalism you offer them.
Professionalism will only make the people around you more inclined to respect you and not cross any lines.
If a tenant needs you, make it your goal to be available and follow through on your promises. Whether a tenant has concerns about a repair or a neighbor, a good, professional, and well-trained landlord will listen, be respectful, and take action as soon as possible. According to these Las Vegas property managers when you keep your word, tenants recognize that they can count on you no matter what, and that makes them more likely to not vacate or break any lease points down the line.
It's also key for a business professional to expect and encourage respect from their prospects. Be sure to request that they return their rental property in the same condition that it was in when the keys were handed over to them. This should include cleaning the premises and any other necessary maintenance, as they must respect your business and property.
Make it clear that you expect the estate to be treated fairly, and be attentive to follow-up on any reports of damage done to the property. Don’t shy away from enforcing terms from the rental agreement when such incidents occur, so your tenants know the rules and can understand why these measures are necessary.
Hire A Property Manager
We highly recommend collaborating with a property manager if you don't have one already. They are pros at handling tenant issues if they ever arise, which a landlord may encounter along the way. Their experience is convenient and proves to be very efficient in resolving any possible tensions with the tenant.
A property manager can handle all matters regarding the tenants for you. This will make your life so much easier and allow the process to run way smoother while also letting you focus on more pressing tasks that might need your attention.
They can provide aid in navigating the relationship easier and respond to any tenant inquiries while always ensuring that the situation doesn’t ever get out of control.
As you can see, a strong landlord-tenant relationship can also reduce turnover and vacancy rates. Your tenant may be more likely to renew their lease and leave positive reviews on their experience to help attract prospective tenants.
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